Although our recommendation is using garlic for cooking, we can reduce the amount or cut out garlic depending on your request.
We will do our best to respond to your requests. However, this type of request needs to be made in advance such as when you make a reservation.
Yes. We prepare Kobe beef at all of our restaurants both for lunch and dinner.
We recommend the combinations of Natural salt from Akou & black pepper or homemade mustard & soy sauce.
No, you cannot. Misono does not serve other parts of meat than the tenderloin and sirloin.
No, you cannot. At Misono, there are two kinds of meat available: Kobe beef and Misono Best Quality Beef (Misono Premium Quality Wagyu & Misono Superior Quality Wagyu).
Yes. We take individual request on how you would like your steak. We usually recommend medium rare.
No. We do not offer parking spaces. We suggest you to use nearby coin-operated parking spaces.
Ikuta shrine parking space at Kobe store and a basement floor parking space at Shinjuku store are convenient.
Yes. However, please take pictures only within your table not to interrupt other customers and also refrain from taking pictures of other tables and customers.
We strictly do not allow our customers to take pictures by being on the chef's side of the counter or touching cooking tools because it may cause injuries.
Yes. However, only Shinjuku store does not provide any Wi-Fi. Please be noted.
Yes. You can enter the store without holding them. However, you cannot go inside the bathroom with a wheelchair or baby stroller.
It depends on the restaurant. It is no-smoking at all seats at Osaka and Ginza stores.
Yes. There will be a table charge and 10% service fee after 5PM. Please check the web page of each store for more details.
Yes. English, Chinese, and Korean menu is available.
Yes. Credit cards such as American Express, Diners Club, VISA, MasterCard, JCB, UnionPay, and other cards are accepted. Please check the web page of each store for more details.
Please call the restaurant and let our staff know your time of arrival. If you do not inform us and do not show up for 30 minutes after the reservation time, we will consider it as a cancelation and charge you a cancelation fee.
Please call the restaurant as soon as possible to cancel the reservation. We do not accept the cancelation by email. Please be noted that there will be a cancelation fee for below cases.
1) When you do not show up for 30 minutes after the reservation time without contacting us in advance.
2) Cancelation for a big group of people.
※About the cancelation fee
・If the menu was once confirmed → 30% of the cost of the meal and 8% of the consumption tax will be charged.
・If the menu was not confirmed → 3,240yen (including tax) per person will be charged.
Kobe main store (35 ppl.), Osaka store (35 ppl.), Kyoto store (35 ppl.), Shinjuku store (50 ppl.), and Ginza store (35 ppl.). Please check the web page of each store for more details.
Yes. You can make a reservation for a big group if you can select the meal courses at the same time.
Yes. We recommend to reserve seafood menu in advance because it may be sold out.
Yes. Please reserve in advance.
It depends on each restaurant. Only Ginza store has a completely separated private room. Although other stores do not have such a room, there are similar type of rooms. Please contact each store for more details.
No. Reservations through the internet or email are not available.
Please tell below information to our staff.
●Day of your reservation
●Time of your reservation
●Number of people
●Your choice of courses of meal
(Please inform the food allergy if there is any.)
●Name (Name of group)
●Contact (Name of the representative of the group)
●Name of a hotel
※For the contact information, please let us know a number that we can reach during the day in Japan such as a mobile phone number.
There are two way of making a reservation;
1) Please directly call the restaurant that you would like to visit and make a reservation.
2) If you are staying at a hotel, please consult to the front desk.
Yes. There are limited seats available and we recommend you to make a reservation. A reservation on the day of your visit is accepted.